Mobile SMS CRM
Smart Phones, PDAs, and handheld
devices become business tools that deliver tangible value.
Allowing you to collaborate with partners, automate data entry,
and manage a broad range of transactions -- anytime, anywhere.
MobileSMS Customer Relationship Management (MobileCRM)
empowers companies to deliver customer value and achieve profitable
growth. The solution connects front- and back-office functions
into a single, customer-centric operation. And enables collaboration
among employees, partners, and customers by providing relevant,
personalized information from multiple data sources and business
processes.
MobileCRM is by far the only CRM solution that connects
your employees, partners, processes, and technology in a closed-loop
customer interaction cycle. So you can convert prospects into
first-time buyers. And first-time buyers into long-term customers.
This solution delivers functionality throughout the customer
engagement cycle, providing all the features and functions you
need for marketing planning, campaign management, telemarketing,
lead generation, and customer segmentation.
MobileCRM also enables real-time availability checks,
contract management, billing management, fulfillment visibility,
and order tracking. And it allows you to provide ongoing customer
care across all channels -- with a customer interaction center,
Web-based customer self-service capabilities, service and claims
management, field service and dispatch, and installed-base management.
Features:-
- Building customer/service center relationship
- Repeat service orders for the service centers
- Maintain and track individual customer and their information
- Optimize operational cost at the floor level
- Optimize the SCM process for inventory and warehouse management
- Provide 24/7 support to customers
- Providing flexibility in customer communication.
- Ensuring employee effectiveness.
- Establishing a closed loop service business.
- Turn service into a profit center.
Click here
to download the Powerpoint Presentation of MobileSMS
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| MobileSMS
CRM |
| List
of clients |
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Royal
Motors |
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Pramiti
Global Services |
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G.R.
Consulting |
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Connect 
